WHY YOU CHOOSE NOPPIN
Noppin, Crescent Trading, Inc. is located southern part of Japan. Fukuoka on Kyushu Island.
Fukuoka is not very famous for people outside Japan compare to Tokyo or Osaka. But there are many advantages.
The best thing is lower operating cost especially rent for our facility.
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Our office and warehouse is 382.27 m2 (4114.72 feet2) same place and every staffs can talk each other anytime.
Our office & warehouse is of course Smoke Free Environment.
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We keep so many items in our warehouse. Most of items have been already paid and they are all our valuable clients’ asset.
We believe the secure storage is really important and our duty. Our office and warehouse is monitored during our off time.
In case of emergency, security guards will be arrived here in just 5 minutes.
Every items in our warehouse is 100% insured against a fire and theft by insurance company.
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We have been providing our shopping service more than 8 years.
Now we have about 20,000 memberships from more than 100 countries. (As of August 31, 2010)
We have never promote our business but every clients has been leaded to our service by our service reviews,
reputations on other community sites, BBS or word of mouth.
We really THANK every our clients for using our service constantly for a long time !
We developed new web system and start using our service brand “NOPPIN”.
The concept of our new web system is “Sustainable Development”
We believe our clients’ honest opinions are really important and valuable.
The new system and our service can be improved more and more by YOUR opinions.
So, please don‘t hesitate to send us even your complaints !
Shopping Yourself VS Using Shopping Service
Most of clients think shopping themselves is better as they don’t have to pay service fees.
If you purchase only one thing, yes, it should be cheaper way.
But if you purchase many items from many sellers, shopping service should be better.
You have to pay international shipping for each seller if you purchase from many sellers.
It is going to be very very expensive. And you have to talk with each seller about payment and shipping.
By using our service, you just can talk with our staffs and can choose your particular payment method.
Then you can receive many items internationally in one package.
Forwarding Service VS Shopping Service
There are some mail forwarding services.
They lend their address and receive the items and forward the items to you internationally.
It is good concept and it is good for people who understand Japanese very well.
(You have to order items yourself directly by entering Japanese address in Japanese etc.)
Why you use Noppin?
Forwarding service is just forwarding items to your address internationally.
They are not responsible inside the package and so on. They just ship as it is.
The real sellers don’t even know where the final destination.
If they know the item will be ship outside Japan, they should have reinforced packages to survive long distance trip.
You should use forwarding service if the items are not breakable.
Also, you have to pay for the items by the payment method that each real seller requests.
The nonsense thing is they accept major international brand credit cards like Visa, Mastercard and so on.
But many stores don’t accept non-Japanese credit cards.
Noppin’s Shopping Service VS Other Shopping services
Easy-to-use interface
We are using Easy-to-use interface with useful functions.
Even if our staffs are not working, our system keep working for you 24 hours.
You can start bidding on auctions within just 5 minutes after you register the membership.
Our system can bid on auctions real-time which is must function in auction deputy services now.
Besides, we have more useful functions.
Avoiding misunderstanding with our clients
We are not using emails to talk with our clients.
We use Contact Board which is private BBS system between you and our staffs.
We can share your contact among our staffs so we could respond you quickly.
Our Unique Services
Our most unique service is transferring auction descriptions by our staff.
We even ask questions to the sellers to reduce our clients’ risk. Sorry it is not commissioned service.
We are translating for our clients our spare time.
We are trying NOT to everything automated
Our staffs’ screens are also improved and many places are automated to reduce operation cost.
It enables to reduce our service fee in the future. But we understand we should not everything to be automated especially
customer service. We are not native English speakers but we would like to TALK with our clients around the world.
For you, we could be the first Japanese in your life. Complains are also welcome. We just want your real words.
We believe compliance is really important for businesses.
We have licenses for handling our clients valued items.
Licence for handling used items
This license allows us to handle used items, tickets and gift certificate.
This license is must for shopping service especially handling items from auction sites.
Filed for handling adult items
Our business is filed at police department for items that can sell adult at 18 and older.
