OUR FEES FOR SHOPPING SERVICE
Order Confirmation
We confirm your shopping order when you make a full amount of payment in advance after you receive the price quote.
For PayPal or Credit Cards, we take a credit authorization check only at the time you order.
Once we order items to the store for sure, we charge your PayPal or credit card.
Payment Methods
We accept following payment methods for Shopping Service. Payment Currency is Japanese Yen ONLY.
| PayPal | We can take any funding sources through PayPal except for eCheck. |
|---|---|
| Credit Cards | We take Visa, Mastercard, Amex, JCB & Diners |
| MoneyBookers | If you want to pay with Moneybookers, please contact us. We handle it manually on our system. |
| Bank Wire (T/T) | You need to pay for bank fee about US$40 to your bank. You also have to pay 3500 yen to our Japanese Bank. It is not suitable for small amount of payments. |
Exchange Rate
We charge you Japanese Yen directly to your PayPal or credit card.
PayPal or credit card company will charge you your local currency. They use their own exchange rate.
PayPal charge you 2.5% of exchange fee. Credit Card companies don’t disclose their exchange rate.
Cancellation
We do not take any cancellations once we ordered or purchased items. We just purchase items on your behalf.
We don't guarantee product satisfactions. If we purchased wrong items, we will guarantee 100% and refund you.
Tax or Duty in your country
We are NOT sending items with reduced value or sending as a gift.
Members has to take responsibility for import duty or taxes in your country.
Please check your local customs office BEFORE you order.
- Shopping Service Fee
- 1,000 yen + 10% per order
- All items in one shopping order must be from the same store and the same delivery time.
| Total price of item(s) from one store | Service Charge (1,000 yen +10%) | Percentage (%) |
|---|---|---|
| 2,500 yen | 1,250 yen | 50.0 |
| 5,000 yen | 1,500 yen | 30.0 |
| 7,500 yen | 1,750 yen | 23.3 |
| 10,000 yen | 2,000 yen | 20.0 |
| 15,000 yen | 2,500 yen | 16.7 |
| 20,000 yen | 3,000 yen | 15.0 |
| 25,000 yen | 3,500 yen | 14.0 |
| 30,000 yen | 4,000 yen | 13.3 |
| 35,000 yen | 4,500 yen | 12.9 |
| 40,000 yen | 5,000 yen | 12.5 |
| 45,000 yen | 5,500 yen | 12.2 |
| 50,000 yen | 6,000 yen | 12.0 |
| 55,000 yen | 6,500 yen | 11.8 |
| 60,000 yen | 7,000 yen | 11.7 |
| 65,000 yen | 7,500 yen | 11.5 |
| 70,000 yen | 8,000 yen | 11.4 |
| 75,000 yen | 8,500 yen | 11.3 |
| 80,000 yen | 9,000 yen | 11.3 |
| 85,000 yen | 9,500 yen | 11.2 |
| 90,000 yen | 10,000 yen | 11.1 |
| 95,000 yen | 10,500 yen | 11.1 |
| 100,000 yen | 11,000 yen | 11.0 |
| 110,000 yen | 12,000 yen | 10.9 |
| 120,000 yen | 13,000 yen | 10.8 |
| 130,000 yen | 14,000 yen | 10.8 |
| 140,000 yen | 15,000 yen | 10.7 |
| 150,000 yen | 16,000 yen | 10.6 |
| 160,000 yen | 17,000 yen | 10.6 |
| 170,000 yen | 18,000 yen | 10.6 |
| 180,000 yen | 19,000 yen | 10.6 |
| 190,000 yen | 20,000 yen | 10.5 |
| 200,000 yen | 21,000 yen | 10.5 |
Surcharge by Weight (By shipping methods)
We used to take surcharge for heavy items for packing. Like 5,000 yen for a set of 4 wheels.
Instead, we charge all of packages 100 yen per 1 kg except for you use EMS.
If you use EMS, surcharge by weight is FREE.
This surcharge will be charged if you use, Parcel , Mail or FedEx
We don’t charge both “Surcharge by Weight” and “Surcharge by Measurement” . We charge one whichever is higher
| Shipping Weight (Kg) | Up to 1kg | - 2kg | - 3kg | - 4kg | - 5kg | - 6kg | + per 1kg |
|---|---|---|---|---|---|---|---|
| Surcharge(JPY) | 100 yen | 200 yen | 300 yen | 400 yen | 500 yen | 600 yen | + 100 yen |
E M S
FREE for “Surcharge by Weight” but “Surcharge by Measurement” could be applied.
Please check “Surcharge by Measurement” for EMS below. ’
Parcel
100 yen / kg (100 - 3,000 yen per package) For Air, SAL & Surface.
Small Packet (Mail)
100 yen / kg (100 - 200 yen per package) For Air, SAL & Surface.
Printed Matter (Mail)
100 yen / kg (100 - 500 yen per package) For Air, SAL & Surface.
Other Door to Door company (FedEx)
100 yen / kg We will charge you surcharge by “Volume Weight” For further detail, please contact us.
Surcharge by Measurement
“Surcharge by Measurement” is depending on the length of the longest side. It is not depending on shipping method.
It also apply to EMS. We charge these Surcharge by Measurement
| Length(cm) | Up to 60cm | to 70cm | to 80cm | to 90cm | to 100cm | to 120cm | + per 10cm |
|---|---|---|---|---|---|---|---|
| Surcharge(JPY) | FREE | 1,000 yen | 2,000 yen | 3,000 yen | 4,000 yen | 5,000 yen | + 1,000 yen |
Example of Surcharge by Measurement
Electric Guitar 2,000 - 3,000 yen
Fishing Rod 2,000 - 3,000 yen
Large Stuffed Toy 1,000 - 2,000 yen
Umbrella 1,000 - 2,000 yen
Surcharge by Item
Antiques
Breakable items
Concert Tickets 1,500 yen
Detailed Inspections (Standard inspection is free)
Surcharge for Domestic Shipping in Japan
We charge 500 yen per package.
Most our clients believe domestic shipping in Japan for us is easier. But it is not true.
Our main business is shopping service for overseas clients and domestic sale is not our routine.
Accounting and taxation is completely different between international sale and domestic sale.
We also have to charge you consumption tax (5%) on our service charge as the service is within Japan.
Surcharge for Re-Packing
Re-packing means in this section is not our first standard packing.
Some clients want to add something to a package AFTER we finished packing.
To save international shipping for our clients, we try to reduce unneeded space in packages when we pack.
(Cut upper part of carton box. )
So, if something added, most likely, we unpack and re-pack from the beginning with new packing material.
We can hold items up to 60 days in our warehouse before you ship. If you are planning to add something,
please just send us a packing order when you really finish ordering.
We usually don't accept re-packing after you send a packing request.
But if we have to, we have to charge for re-packing. It is from 500 yen.
Surcharge for Other Special Requests
Special packing material
We sometimes need special packing materials for like unfoldable posters or heavy car parts.
We have to buy packing material like wood plates or plastic containers.
We will have to charge for those materials and labor cost.
If you are planning to purchase large and heavy items, please ask us before you decide.
Disposal fee
If you have unneeded part on your item, we can dispose them to save international shipping cost.
Small things are no problem. Like you don't need outer shoes box and ship shoes only.
We don't have to charge any disposal fee.
But glasscases for dolls, heavy car parts, wooden boxes and so on, we have to bring them to our city's facility
to dispose them. They charge by weight and by material. We will charge disposal fee and other expenses.
Please check shipping information here
We will charge Payment Handling (3.5%) each time you are paying with PayPal, Credit Card, or Moneybookers.
What’s Payment Handling ?
We are buying your items on your behalf and we have to pay actual amount to a seller.
For example, you want to buy something at 10000 yen from a store.
Of course we have to pay same amount of money 10,000 yen to the store without any deduction.
If you can pay 10000 Japanese Yen in cash to us, there would not be deduction.
But payment from you is by PayPal, credit cards or Moneybookers.
They take certain percentage of fee by deducting from the payment.
If you send 10,000 yen by these online payment companies, we only receive about 9,650 yen
and we cannot pay to a real store. You need to add 3.5% on the total to make up for the difference.
|
Shopping for 1 Takarazuka DVD (Entertainment) from Store A for a US client
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| Shopping Cost |
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| Our Service Fee | 1,910 yen ( 9,100 yen x 10% +1,000 yen ) | ||||||||||
| Sub Total | 11,010 yen | ||||||||||
| Payment Handling (3.5%) | 385 yen (11,010 x 3.5%) | ||||||||||
| Payment Part1 Total | 11,395 yen |
| International Shipping (EMS) | 1,500 yen (Up to 500 gram) |
| Surcharge | Free (EMS) |
| Payment Handling (3.5%) | 52 yen (1,500 yen x 3.5%) |
| Payment Part2 Total | 1,552 yen |
You will be charged 2 times. Part1 is when you accept price quote. And Part2 is when you pay international shipping.
We charge you international shipping separately later as we don’t know shipping weight when we quote the price.
- You need to pay 250 yen for bank wire if the’s payment method is only bank wire.
- You can hold your items in your Storage Space up to 60 days in order to combine with other orders.
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2 T-shirts & 3 pairs of socks from Store B for a French client
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| Shopping Cost |
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| Our Service Fee | 2,050 yen ( 10,500 yen x 10% +1,000 yen ) | ||||||||||||
| Sub Total | 12,550 yen | ||||||||||||
| Payment Handling (3.5%) | 439 yen(12,550 yen x 3.5%) | ||||||||||||
| Payment Part1 Total | 12,989 yen |
| International Shipping (EMS) | 3,250 yen (Up to 1,250 gram) |
| Surcharge | Free (EMS) |
| Payment Handling (3.5%) | 113 yen (3,250 x 3.5%) |
| Payment Part2 Total | 3,363 yen |
You will be charged 2 times. Part1 is when you accept price quote. And Part2 is when you pay international shipping.
We charge you international shipping separately later as we don’t know shipping weight when we quote the price.
- Our service charge for shopping service is on the total. Not on each item.
- Many Stores pay domestic shipping when the total purchase is more than the certain amount !
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2 T-shirts & 3 pairs of socks from Store B for a French client
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| Shopping Cost |
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| Our Service Fee | 1,440 yen ( 4,400 yen x 10% +1,000 yen ) | ||||||||||||
| Sub Total | 5,840 yen | ||||||||||||
| Payment Handling (3.5%) | 204 yen ( 5,840 yen x 3.5% ) | ||||||||||||
| Payment Part1 Total | 6,044 yen |
| International Shipping (Air Mail) | 3,660 yen (Up to 3,000 gram) |
| Surcharge | 300 yen (Air Mail up to 3 kg ) |
| Payment Handling (3.5%) | 138 yen (3,960 yen x 3.5%) |
| Payment Part2 Total | 4,098 yen |
- Amazon, 7andY or large internet book stores pays domestic shipping when the purchase is more than 1500 yen !
- Books are not expensive but international shipping is going to be high.
