Anything and Everything from Japan

FAQs

Frequently Asked Questions about Noppin’s services.
What is NOPPIN?
NOPPIN is a website for comprehensive export service from Japan including Shopping and Auctions deputy.
Does CRESCENT SHOP differ from NOPPIN?
CRESCENT TRADING, INC. operates both CRESCENT SHOP and NOPPIN. This time, we opened NOPPIN as a new brand for our improved service.
What time do you open and close?
[Business Hours] Monday – Friday: 9 a.m. - 6 p.m.

Our customer service is closed on Saturdays and Sundays & National Holidays. But the web system including auction bidding is available for 24 hours.
We may close our system completely in case of emergency or long absence like New Year’s Holiday.
Where is CRESCENT TRADING, INC. (NOPPIN) located?
Our company CRESCENT TRADING, INC. (NOPPIN) is located in Fukuoka City in Japan.
Map: ((LINK))
Is NOPPIN ONE MAN operation?
The owner Masamichi Kuge started the business alone 8 years ago. Currently we have a staff of 9 people (As of July 1st, 2010).
I am French. Can NOPPIN staff speak French?
Unfortunately we correspond with you in English or Japanese at the moment.
I trying to send a payment by PayPal but I receive error.
Most likely, the error you receive from PayPal is 10417.
This is from PayPal and cannot fix it at our end.

But this could be fixed when you change a funding source
with Preapproved Payment to our company.
This is explaination for US Paypal interface.
It could be different for other countries.

New Profile interfaces:

1) Log into PayPal and click on Profile
2) When viewing the New Profile, click on My Money (left hand navigation)
3) Click Edit next to My Preapproved Payments
(right hand main column towards the bottom)
4) Click on Crescent Trading Inc from the list of preapproved merchants
5) Make changes to choose what Funding Sources you would like to use

For Primary Funding Source is PayPal Balance.
It cannot be changed under Paypal's policy.

For Backup Funding Source,
if it is not specified, please choose credit card or bank account.

For Classic Profile interfaces:

1) Log into PayPal and click on Profile
2) When viewing the Classic Profile, look for the second/middle column
that says Financial Information
3) Look down the list and click on My Preapproved Payments
4) Click on Crescent Trading Inc from the list of preapproved merchants
5) Make changes to choose what Funding Sources you would like to use

For Primary Funding Source is PayPal Balance.
It cannot be changed under Paypal's policy.

For Backup Funding Source,
if it is not specified, please choose credit card or bank account.

There could be different reasons.
If you still cannot solve the problem, please contact us from Contact Board.
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